Frequently asked questions

When do i receive my order?

We will work quickly to ship your order as soon as possible (1-2 days). Once your order has shipped, you will receive an email or a message through WhatsApp with further information. Delivery times vary depending on your location.

Can i cancel an order after checking out?

yes you can but within certain time. Please contact our team as soon as possible so we can assist you before the order is processed

Are these products safe to use?

Absolutely. All of our products are made of high-quality, tested ingredients and meet safety standards

What is the delivery fee?

delivery fee is 3$ all over Lebanon

CAN I REQUEST A REFUND IN CASE MY PRODUCT WAS DAMAGED

Your satisfaction is our top priority. if the product arrives damaged, please contact us within 7 days of receiving your order with a picture or video proof. We will be happy to arrange a refund or exchange based on our return policy.